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IIS (Internet Information Services)
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Ensure that IIS 5.0 or later is installed and running on the machine. |
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.NET 2.0 Framework
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Install IIS (see above) before the .NET 2.0 framework - doing this ensures that the .NET framework configures itself correctly for IIS. If the framework was installed before IIS, then 'repair' the .NET framework so that the configuration can be performed. To check the .NET framework is present, in IIS click on 'Web Service Extentions' and see that 'ASP.NET v2.x' is present and allowed. |
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ASP
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In IIS click on 'Web Service Extentions' and see that 'Active Server Pages' is present and allowed. |
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Latest Version
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Always use the latest version of QlikView Server. The QlikWeb WorkBench will only work with the latest QlikView Server 8.5.
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Complete Installation
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When installing QlikView Server select the complete installation as this will configure IIS for QlikView Server.
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Service is Running
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Go to the QlikView Server Console Panel and ensure that the Server is running. If it is, the 'Sart Service' button will be disabled whereas the 'Stop Service' button will be enabled.
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Document Folder Path
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Ensure that the QlikView Application's location is defined, so for example with a simple QlikView Server setup this is the Document Folder path. Consult the relevant QlikView documentation to set this up.
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User CALs
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Ensure that you have the correct licences and that you have enough User CALs available. You can see this in the QlikView Server Console Panel. Please consult your QlikTech partner about licencing.
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Accessibility
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Ensure that the QlikView application is in the correct Document Folder Path and that the appropriate permissions are set so that it is accessible.
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None Standard Characters
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Ensure that the data in the QlikView application uses a valid character type, ie ASCII. Some characters such as ∧ cause QlikView Server to give 'unrecognisable string' errors on a Zero-Footprint webpage.
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Localisation
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So that characters such as Ö can be handled correctly, for example the sorted order in a listbox, ensure that the server's locale is set correctly - Windows Control Panel > Regional and Language Options > (say) Swedish. Then go into QlikView Enterprise, reload and save the script.
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Latest Version
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Always use the latest version of the WorkBench, which you can get from here (requires you to login).
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QlikView Server on Seperate Server
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Use the internal Data Pump. Set this up by carefully follow the instructions here. |
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Data Source
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Ensure that there is exactly one DataSource object on the web page. Pay particular attention if you are using Master Pages, for example having a DataSource on the Master Page and on a content page will result in two Data Sources being present, causing issues. |
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Web Pages Not Working
(Get Server Errors)
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This could be a number of things, which other points on this checklist may resolve. Check that the examples that were installed with QlikView Server work.
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Objects Missing
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If objects that are in the application but not visible on the webpage ensure that:the ObjectID is exactly the same as in the application, i.e. objectIDs are cAsEsEnsItIvE.the object is not minimised in the application.the object type is supported by Zero-Footprintif the QlikView application is open, that it is saved.
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